FAQs

Yes, choose “Custom Meals” on our home page to build your meals based on your macros.

Unfortunately, no. Our delivery routes are selected based on the most efficient routes for our delivery drivers.

Yes, you will receive a text from your delivery driver when they are on their way with an estimated time of arrival.

Yes, someone must be present to receive the order.

If someone is not home to receive the order, your order will be delivered to the nearest complimentary pick up location for you to pick up. In the event that your meals are re-routed to one of our pick up locations, the delivery fee will not be refunded. Orders must be picked up by the end of business day on Monday.

No, currently we only offer local pick up and delivery.

Our meals remain fresh for 7 days after they’ve been prepared if they are appropriately stored and refrigerated. Please refer to the best by date on your meal to ensure best taste.

Yes, meals can be frozen, although for best taste, we recommend eating them fresh!

Yes, the day you set up your subscription, will be the day your subscription auto-drafts each week.

No, after your subscription has ended you will need to place a new order to continue receiving your meals.

Yes, there is a minimum requirement of 10 meals per week.

Yes, choose “Vegetarian Meals” on our home page to view the vegetarian and vegan meal options.

The majority of our meals are gluten free. However, our menu is not 100% gluten free. Please note that our meals are prepared in a kitchen that is not free of all gluten. A few select meals have soy and/or dairy in them. Please see product description of signature meals to view any major allergens.

Yes, all cancelations must be submitted via email by 5 o’clock pm on Friday. Please allow 5-7 business days to process your refund.

Due to perishable goods, all sales are final and we do not accept returns. If there is an issue with your order, please contact us immediately via email at info@michiganmealprep.com. Gift cards are non-refundable.